Mark Miller’s passion is serving leaders. He has traveled to dozens of countries around the world in an effort to fulfill his calling. Whether speaking to global audiences or individual leaders, his message is consistent and pragmatic: Lead Every Day.
Mark’s roles within Chick-fil-A have spanned much of the organization. After joining the corporate staff working in the warehouse and mailroom, he has provided leadership for Corporate Communications, Field Operations, Training & Development, Quality and Customer Satisfaction, Leadership Development, and more. For the last twenty-five years, much of his time has been focused on helping the organization grow its leadership capacity.
Mark and his team at Chick-fil-A have invested a quarter century and tens of millions of dollars searching for and validating ideas that work. Over the years, they have focused on numerous topics, including High-Performance Teams, High-Performance Organizations, Employee Engagement, Execution, Personal Leadership Effectiveness, and, most recently, Culture. These projects have each culminated in globally acclaimed books. Today, more than one million copies of Mark’s books are available in 25+ translations.
When not practicing or studying leadership, Mark is an avid photographer. His expeditions have taken him to some of the world’s most difficult-to-reach destinations. He has photographed silverback gorillas in the jungles of Rwanda, the icebergs of Antarctica, the Maasai warriors in East Africa, Nepalese culture at Everest Base Camp, and much more. More adventures are in the works.
Mark is married to Donna, his high school sweetheart. They recently celebrated their 40th wedding anniversary. Mark and Donna have two sons, Justin and David. Justin is married to Lindsay. Their children, Addie, Logan, and Finn, are frequently featured on Mark’s Instagram feed.