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Trend or Issue?

Mark Miller

Introduction

A trend creates opportunities you seize. An issue creates problems you solve. Knowing the difference changes how you respond, who you involve, and what you do next. Most planning conversations use the words interchangeably — and that’s where things get messy.

I have been very fortunate to work with some really smart people. This has had many benefits, not the least of which is the opportunity to learn something everyday from my colleagues. In one particular planning meeting, we were discussing factors impacting our business and someone asked the question: “Is that a trend or an issue?”

Although the answer might be both, the distinction between a trend and an issue had escaped my attention. When we are loose with our language it often results in sloppy thinking. At that moment, I was guilty. I was also confused — Issue? Trend? What’s the difference and why does it matter?

Here’s the way it was explained to me:

Trends create opportunities — you seize opportunities.

Issues create problems — you solve problems.

A trend is a directional movement — a shift in markets, behavior, or conditions that opens new possibilities. An issue is a present problem — something blocking the work or the outcome. The two require different responses, different people, and different time horizons. Treating an issue like a trend leaves problems unsolved. Treating a trend like an issue means missing the opportunity entirely.

How a Trend Differs From an Issue

I’ll admit this was a new thought for me. However, upon reflection, the differences were more than semantics. The mindset and the approach is different when seizing vs. solving. Here are a few of the implications.

Who Should Work on Which?

Are you responding to a trend or an issue? Once you decide, it may affect who you ask to work on the project. As Bobb Biehl teaches, some people are goal-setters (those inclined to seize) and some are problem-solvers. Both add huge value, but each has their own approach. You may know from your own experience that to assign a problem to solve to a goal-setter is not the best approach. The same can be said when we ask a problem-solver to get excited about a big goal.

How Resourcing Changes by Type

Another difference might be how you resource the two types of projects. If there is an opportunity to seize, you might assume others are aware of the same trend. Therefore, a race of sorts could have already begun. If you believe in the first mover advantage, you may want to overinvest early to stake out your competitive advantage. If it is an issue, you must weigh the significance. Our organizations face virtually limitless issues. Some of them can be funded and staffed in the future.

The Long-Term Consequences

A trend and an issue also have different consequences, at least in the short run. If problems go unaddressed, the implications are usually more near term. If you don’t seize a new market or launch a new product or service, the consequences may be in the distant future. Organizations who struggle with brand relevance are often those who have not responded appropriately to changing trends. Their judgment day is in the future.

Why Leaders Have to See This

A final thought on the differences between trends and issues: managers can surface issues with ease. Spotting a trend, or mustering the courage to act on it, often falls to the leaders. We are the ones who must see the future; we must connect the dots and ferret out trends that matter. We are also charged with making the strategic bets for our organizations. Do you see what others may have overlooked?

If you’ve never drawn the distinction between trends and issues, perhaps now would be a good time to do so. If you haven’t begun strategic planning for 5 or 10 years down the road and beyond, today would be a fine time to commission someone to begin an environmental scan. The best planning is always grounded in reality.

The next time you’re in a planning conversation and someone says “this is a trend” or “this is an issue,” slow the conversation down for a second. The label matters. It decides who gets the work, how fast you move, what success looks like, and what you’ll regret six months from now if you got it wrong.

What trends and issues are facing your organization?

FAQ

Common Questions About Trends vs. Issues

01

What’s the difference between a trend and an issue?

A trend creates opportunities you seize. An issue creates problems you solve. Trends are directional — they’re about the future and what’s becoming possible. Issues are immediate — they’re about the present and what’s blocking results right now. The mindset and the action are different, even though the language often gets used interchangeably.

02

Why does the distinction between a trend and an issue matter?

Because the response changes. Trends should go to goal-setters — people inclined to seize opportunity. Issues should go to problem-solvers — people inclined to fix what’s broken. Match the work to the wrong type of person and you’ll get poor results from good people. The distinction also changes how urgently you act, who you involve, and how you resource it.

03

Can something be both a trend and an issue?

Sometimes, yes — the same condition can create both an opportunity to seize and a problem to solve. But it’s worth being honest about which one you’re primarily responding to in any given decision, because the mindset required is different. Lumping them together usually means one of the two doesn’t get the attention it needs.

04

How should leaders respond to trends vs. issues differently?

For trends: move early, stake out a position, accept that others will see the same opportunity and may move first. The risk of waiting is missing the window. For issues: triage based on impact, resource the solution, and don’t confuse activity with progress. The risk of moving too fast is solving the wrong problem.

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